by DavidLindon
Explorer

Most of my free boosts are suddenly pending?

pending.png

I just suddenly got a text to say I was low on data and when I checked my account most of my free boosts are showing as pending? Obviously I don't want to run out of data completely!

3 REPLIES 3
by
EE Community Support Team

Re: Most of my free boosts are suddenly pending?

Hi @DavidLindon,

 

Welcome to the EE Community. 🙂

 

Don't worry, your free boosts should kick in once you have used your remaining data allowance.

 

Thanks

 

James

by DavidLindon
Explorer

Re: Most of my free boosts are suddenly pending?

But why do 5 appear under pending and the others not? they have never been 'pending' before?

by
EE Community Support Team

Re: Most of my free boosts are suddenly pending?

Hi @DavidLindon,

 

I'm unsure why they are currently showing as pending. I'll check in with the My EE Team and let you know if I can get any further information for you.

 

Please let me know if they move into the active boosts section when you start using them.

 

Thanks

 

James

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