by VreceHnoja
Explorer

Mobile data

Mobile data from ee not working in my new phone. Mobile data is enabled. Mobile data from other sim do work on the same phone if switched. Tried restart. And i still have unused data available.

6 REPLIES 6
by Grand Master
Grand Master

Re: Mobile data

  1. Try manually searching for EE network.
  2. Try the online set up tool to update your phone's APN settings automatically and hassle free.
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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by VreceHnoja
Explorer

Re: Mobile data

2. My phone is called NOA N5 which is not in those options ^^. 1.  And how to manualy search for ee network ?

 

by VreceHnoja
Explorer

Re: Mobile data

2. My phone is called NOA N5 which is not in those options. 1.  And how to manualy search for ee network ?

 

by Grand Master
Grand Master

Re: Mobile data

Hi @VreceHnoja

 

What network frequently does it use. Also is it dual SIM? And have you set it up correctly? 

 

Are you on PAYG or pay monthly? If PAYG have you paid for data add on/data?

 

Thanks

 

 

 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by VreceHnoja
Explorer

Re: Mobile data

T mobile or orange since i am abroad but , dual sim, payg data available, checked in my ee app

by Grand Master
Grand Master

Re: Mobile data

Where abroad?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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