04-08-2017 09:56 PM
I have recently upgraded to an iPhone 7 plus. Wifi works, however when out and about it shows 4g/3G but can't connect to anything, send iMessages, load apps etc. Have reset the network settings, turned on and off; but no joy
04-08-2017 10:43 PM
Was the phone unlocked or purchased from EE?
Is mobile data active under settings - mobile data?
04-08-2017 11:15 PM
@Manboat Have the apps been allowed to use caller data ?
What does it say when you click THIS
( turn wifi off on the device first)
05-08-2017 08:38 AM
Thank you for coming to see us in the community 🙂
iPhone >>> Settings >>> Phone >>>My Number
Let me know what it says.
05-08-2017 05:00 PM
Thanks for the suggestions!
Had to call technical support in the end, something to do with upgrading and one of the systems still being on my old plan. All sorted now