by Audrey666 Investigator
Investigator

Mobile data not working

 
4 REPLIES 4
by
EE Community Support Team

Re: Mobile data not working

Hi @Audrey666.

 

What phone are you using?

 

Can you make calls and texts?

 

Have you tried restarting the phone?

 

Jon

by Audrey666 Investigator
Investigator

Re: Mobile data not working

Tried all the usual stuff

by Audrey666 Investigator
Investigator

Re: Mobile data not working

Using iPhone 7 can make calls but other person can’t hear me can send txtd

by
EE Community Support Team

Re: Mobile data not working

Hi @Audrey666

 

Thanks for coming back to us.

 

Could you try a network reset on your iPhone?

 

Go to Settings > General > Reset > Reset Network Settings.

 

This will remove any saved WiFi passwords.

 

Also, do we have any network problems showing on the EE Network Status Checker for your area?

 

Speak soon 🙂

 

Leanne.

 

 

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