20-06-2017 02:01 PM
i recently upgraded and my mobile data was working fine but now even though it says 3G/4G the internet isn't working? I've tried all the obvious and all the help on google? Thanks
20-06-2017 02:48 PM - edited 20-06-2017 02:49 PM
Hello @jemdylanfrankie what phone do you have? Can you test the SIM card in another phone to confirm a line or device fault? 🙂
20-06-2017 03:10 PM - edited 20-06-2017 03:11 PM
Hello @jemdylanfrankie is mobile data turned on in settings>mobile data? Has the app you want to use got permission to use it below?
You can perform a network reset by tapping settings>general>reset>reset network settings (you will have to re-enter WiFi passwords after). 🙂
20-06-2017 03:11 PM
@jemdylanfrankie Did you try the network reset as indicated by @Profile closed ?
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