09-04-2017 10:43 PM
I was using my 4G tethered to my Xbox with my iphone 6s Plus, I have 39gb data left and it suddenly disconnected, never had a problem using my phone as a hotspot and it says on the website you can. Now when I click person hotspot it says to contact EE and my data is not working at all now, just says mobile data not activated and safari can't connect to the internet. I have tried resetting my phone and the network settings and still nothing. Can you please help me get my phone back on? Maybe it's something to do with my account and you can do something to get me back online
09-04-2017 10:52 PM
If it's account specific then you will need to call CS on 150 for more specific information on your account as there is no access on these forums.
You will need to call tomorrow after 8am.
by max1486 Tuesday