by RedPearlCreate
Explorer

Mobile Signal

Hi I am struggling with mobile signal but cannot call in as we are not a essential business. Please let me know what I can do, I have tried restarting my phone resetting the network. 

3 REPLIES 3
by Expert Contributor
Expert Contributor

Re: Mobile Signal

Is this in an area where you normally have coverage ok? If so have you checked the Network Status Checker for short-term faults?

 

Is this indoors or outdoors?

by RedPearlCreate
Explorer

Re: Mobile Signal

Status says it's ok

 

Normally I get signal everywhere today I've got 1 bar. 

 

Problem is indoors 

by Expert Contributor
Expert Contributor

Re: Mobile Signal

In that case, it sounds very much like there's a fault or planned works in your area that perhaps isn't showing on the status checker. Have you tried using the link for "report a problem"?

 

Can you use WiFi calling indoors for now? If you can, it'd certainly be better than not having any signal.

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