26-01-2017 01:16 PM
We have ordered 2 Signal booster Boxes for our offices as we're in the middle of nowhere and get poor signal.
These boxes however do nothing. They just flash as if they are awaiting activation, although i've already called and activated them.
I believe our firewall may be blocking them.
What ports are required to make these boxes work?
Don't say add to DMZ/Enable uPnP as they are not options with our Clavister Firewall.
26-01-2017 01:39 PM
Can you try holding a pin into the reset button then give it 10-20 minutes then check plesae?
26-01-2017 06:22 PM
Hi and welcome to the Community @aaronkalirai
So I can assist, please may I know if you are using an EE personal or business account for your mobiles?
In the mean time have you popped over to the Clavister Forums to see if they can assist with locating DMZ etc.
26-01-2017 09:51 PM
What Broadband are you connecting them to?
27-01-2017 07:22 AM
We are using an EE Business account for our mobiles.
Yes I have. There is no DMZ the only way around is to open ALL ports for a particular IP.
27-01-2017 07:51 AM
I left it turned on over the whole christmas period which is more than 24-48 hours.
I believe we get 1-2 bars 3G mobile signal. I'm in France atm so will have to double check when back in office on Monday.
We get around 45 Mbps Download and around 40 Mbps Upload speed. Ping is normally around 7
27-01-2017 09:03 AM
27-01-2017 09:11 AM - edited 27-01-2017 09:12 AM
I don't think signal boxes need any signal to work as they use your bb connection.
The only legal booster is a cel-fi device which are so expensive. The only need 1 bar of 3G then can boost it to 5 bars.
by Maisie2 Saturday