by aaronkalirai Investigator
Investigator

Mobile Signal Booster Box Port Forwarding

We have ordered 2 Signal booster Boxes for our offices as we're in the middle of nowhere and get poor signal.

These boxes however do nothing. They just flash as if they are awaiting activation, although i've already called and activated them.

 

I believe our firewall may be blocking them.

What ports are required to make these boxes work?

 

Don't say add to DMZ/Enable uPnP as they are not options with our Clavister Firewall.

11 REPLIES 11
by Star Contributor
Star Contributor

Re: Mobile Signal Booster Box Port Forwarding

Hi @aaronkalirai

 

Can you try holding a pin into the reset button then give it 10-20 minutes then check plesae?

 

Thanks, 
Martyn

by aaronkalirai Investigator
Investigator

Re: Mobile Signal Booster Box Port Forwarding

I've already tried this upon no success.

by
EE Employee

Re: Mobile Signal Booster Box Port Forwarding

Hi and welcome to the Community @aaronkalirai

 

So I can assist, please may I know if you are using an EE personal or business account for your mobiles?

 

In the mean time have you popped over to the Clavister Forums to see if they can assist with locating DMZ etc.

 

Many thanks,

 

Lee

by Grand Master
Grand Master

Re: Mobile Signal Booster Box Port Forwarding

What Broadband are you connecting them to?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by aaronkalirai Investigator
Investigator

Re: Mobile Signal Booster Box Port Forwarding

We are using an EE Business account for our mobiles.

 

Yes I have. There is no DMZ the only way around is to open ALL ports for a particular IP. 

by aaronkalirai Investigator
Investigator

Re: Mobile Signal Booster Box Port Forwarding

@XRaySpeX I believe we are using BT Broadband

by
EE Employee

Re: Mobile Signal Booster Box Port Forwarding

Good Morning @aaronkalirai

 

It can take 24-48 hours for signal boxes to fully register.

 

Do you get at least 1 bar of 3G mobile signal in your office?

 

Do you know your broadband speed?

 

Thanks - Karen. Smiley Happy

by aaronkalirai Investigator
Investigator

Re: Mobile Signal Booster Box Port Forwarding

@Karen_C

 

I left it turned on over the whole christmas period which is more than 24-48 hours. 

 

I believe we get 1-2 bars 3G mobile signal. I'm in France atm so will have to double check when back in office on Monday.

 

We get around 45 Mbps Download and around 40 Mbps Upload speed. Ping is normally around 7

by Star Contributor
Star Contributor

Re: Mobile Signal Booster Box Port Forwarding

@Karen_C

 

Are you thinking the cel-fi device is the solution?

 

Thanks, 
Martyn

by
EE Employee

Re: Mobile Signal Booster Box Port Forwarding

Hi @aaronkalirai

 

That's certainly long enough!

 

Every sounds fine with both signal strength and BB speed.

 

Did you purchase the signal boxes direct from EE?

 

@martyn413 I thought the signal may have been too weak for the signal box.

 

Thanks - Karen. Smiley Happy

by Star Contributor
Star Contributor

Re: Mobile Signal Booster Box Port Forwarding

@Karen_C

 

I don't think signal boxes need any signal to work as they use your bb connection. 

 

The only legal booster is a cel-fi device which are so expensive.  The only need 1 bar of 3G then can boost it to 5 bars. 

 

Thanks, 
Martyn

Let's get started

Join the EE Community to ask, answer, learn and share.