by justeve Investigator
Investigator

Mobile Data not working!

I haven't been able to use my mobile data and 4G this week? My postcode is fine? I have switched my phone on and off.

5 REPLIES 5
by Grand Master
Grand Master

Re: Mobile Data not working!

@justeve  Is your device in airplane mode ?  

by justeve Investigator
Investigator

Re: Mobile Data not working!

No

by Grand Master
Grand Master

Re: Mobile Data not working!

@justeve  What’s does it say on the device where the signal should be ?  And is mobile data switched on ? 

by justeve Investigator
Investigator

Re: Mobile Data not working!

Under mobile networdk on my samsung the Network mode says LTE/3G/2G (auto connect)

by
EE Community Support Team

Re: Mobile Data not working!

Hi @justeve,

 

Thanks for visiting the EE Community.

 

Are you using a pay monthly or pay as you go plan?

 

What happens if you try to browse a web page?

 

James

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