25-02-2017 06:27 PM
So I've had my iPhone 7 plus since December. Never had any issues with signal. Then over the last 2 weeks my phone keeps losing signal. Putting my phone in airplane mode & also restarting it does nothing. Reported the issue incase there was a problem with the area, but apparently there isn't.
Any ideas? Can't even ring 150 at the moment. Haven't had signal since yesterday afternoon. Now. Even been to different places to try. Tar
26-02-2017 10:36 AM
Good mornning @HobbitSheep
Welcome to community 🙂
I'm sorry to hear about the signal problems you are having.
I know @Profile closed has tried to help out with this already.
Because the help he has given hasn't worked, my gut feeling is that there may be a problem with your SIM card.
We would always advise to try the following
A few things to try...
Some problems can be sorted on your phone.
Try these quick fixes.
1. Turn airplane mode on and off again - I can see this hasn't helped
2. Restart your device - This hasn't helped.
3. Check you have the latest software - Have you tried this one?
If the software is up to date, then we may need you to GET IN TOUCH with our Technical support team.
Are you a pay monthly personal or a pay as you go EE customer?
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