09-08-2017 01:47 PM
So I've been using a 4Gee device for broadband and it's been working great but today it is so slow it's unusable.
After I rang customer support they told me a mast in my area (TR84GB) needs repairs.
I signed up to the My Places texts but all it said was the resolution time was unknown. Does this mean it's going to take ages and I'll be without the internet for a long time? 😞
Is there any way of knowing when engineers will visit and fix the problem?