by Smul1
Explorer

Keep getting pdp authentication failure when trying to surf on 4G in Sweden?

Does anyone know how to fix this? Surfing on wifi no problem. Got an iPhone 6

3 REPLIES 3
by
EE Employee

Re: Keep getting pdp authentication failure when trying to surf on 4G in Sweden?

Hello @Smul1

 

Thanks for joining the EE Community! Smiley Happy

 

Is your data roaming turned on in Settings > Mobile Data > Data Roaming?

 

Have you tried doing a manual network selection?

 

Thanks - Karen. Smiley Happy

 

by Smul1
Explorer

Re: Keep getting pdp authentication failure when trying to surf on 4G in Sweden?

Hello

 

Yes, tried both. Called the help desk earlier may be something to do with my account 

by
EE Employee

Re: Keep getting pdp authentication failure when trying to surf on 4G in Sweden?

Hi @Smul1

 

Did customer services manage to resolve this for you?

 

Thanks - Karen. Smiley Happy

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