by Colhot
Visitor

Just transferred my SIM from my iPhone to the Samsung 8s but 4g is not activated

Hi

 

I can get 3g but not 4g.

 

How can this be activated.

 

Thanks

 

 

2 REPLIES 2
by Grand Master
Grand Master

Re: Just transferred my SIM from my iPhone to the Samsung 8s but 4g is not activ

Hi,

 

Are you on EE not Orange or Tmobile.

 

  • Is Data active under quick settings
  • Have you 4G active under network settings?
  • You live in a 4G area (indoors tends to be poorer) 

 

Thanks 




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by
EE Employee

Re: Just transferred my SIM from my iPhone to the Samsung 8s but 4g is not activ

Hi @Colhot and welcome to the community.

 

Have you followed the advice given by @Northerner and did this work?

 

Many thanks,

 

Lee

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