by Kingskins
Explorer

Just pAid 20 pound for 10g and it wiped when data refreshed how do I get back

 
3 REPLIES 3
by Grand Master
Grand Master

Re: Just pAid 20 pound for 10g and it wiped when data refreshed how do I get bac

@Kingskins  Any extra data purchases do not carry over when your data allowance renews.  It does state this on the purchase extra data screen. 

by Kingskins
Explorer

Re: Just pAid 20 pound for 10g and it wiped when data refreshed how do I get bac

Well I ain’t made out of money and I will be complaining because that is not right at all I’ve pretty much just give them it 

by Grand Master
Grand Master

Re: Just pAid 20 pound for 10g and it wiped when data refreshed how do I get bac

@Kingskins  So you didn’t read thiis

The wording that says “The important stuff”. It there for a reason if you choose to ignore that that is up to you.     And the date on there when you go to purchase data will be your contract renewal date each month and it says it will last until that date 

5F39C1A5-9FE9-411A-947B-D52CCEE35120.png

 

 the date on there is when my contract renews each month so that is not applicable to you.  But you did have notice on how long it will last for. 

 

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