by Pompeyswan
Explorer

Just got text message from 20 85 saying they are from EE,is it legit?

Hi,just received a text message from 20 85 saying they are from EE and would I like to change my plan to a 30GB plan. 

Is it legit? 

5 REPLIES 5
by Grand Master
Grand Master

Re: Just got text message from 20 85 saying they are from EE,is it legit?

@Pompeyswan  If your unsure call customer services.   Does it say anything about a price difference? If not then I would definitely call as you need to know this before you agree to anything. 

by
EE Community Support Team

Re: Just got text message from 20 85 saying they are from EE,is it legit?

Hi @Pompeyswan,

 

Welcome to the EE Community.

 

Are you able to copy and paste the content of the text message so I can look into this for you?

 

Thanks

 

James

by Pompeyswan
Explorer

Re: Just got text message from 20 85 saying they are from EE,is it legit?

Hi Simon, EE here. Did you know you've spent over £72.96 on 35GB of data in the last 3 months? We think you might be better suited to a 30GB plan, as you'd be making a saving of £15.86 a month. Just reply YES before 22/07/2018 and we'll do the rest. Text STOP to 1221 to opt out of marketing.

by Ace Contributor
Ace Contributor

Re: Just got text message from 20 85 saying they are from EE,is it legit?

If you did spend extra on data I'd be calling EE anyway and seeing if they can do you a deal.

 

Don't go accepting the first text message that comes your way!  (and it doesn't even mention the monthly price). 2085 is an EE Shortcode.

by
EE Community Support Team

Re: Just got text message from 20 85 saying they are from EE,is it legit?

Hi @Pompeyswan,

 

That's great advice from @chistery.

 

Please get in touch so we can run through your options in more detail.

 

Thanks

 

James

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