by LolaMitch2018
Explorer

Just bought travel data package for USA but how do I use it

Just bought travel data package to use maps etc in USA. How do I use it as nothing happened I try to use maps but do I put data roaming on as it’s just swirling & timing out.

4 REPLIES 4
by Grand Master
Grand Master

Re: Just bought travel data package for USA but how do I use it

You must have Data Roaming ON on your phone when trying to use data abroad. Did you check you had roaming enabled on your a/c before you left UK?

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by LolaMitch2018
Explorer

Do it need data roaming on to use my travel data pass in USA

 
by Grand Master
Grand Master

Re: Do it need data roaming on to use my travel data pass in USA

@LolaMitch2018: There is no need to repeat your Q. I've already answered you here.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Team

Re: Just bought travel data package for USA but how do I use it

Hi @LolaMitch2018,

 

Welcome to the community 🙂

 

 

Did you text  'ROAMING' to 150, to activate your account settings before you left the UK?

 

What phone are you using? you can check your roaming settings to ensure your device is correctly set up for when you are abroad.

 

Is it only your data that is effected? are you able to make and receive calls and texts?

 

 

 

Where in the USA have you gone? New York is my favourite place. 

 

Alex

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