by sampo9
Explorer

Issues with 4G sending and recieving Videos/Pics

Anyone else having this issue? 4G works fine except when trying to send Pics/Videos. Everything works on wifi but not on 4g. MY content lock is set to off so its not that.

1 SOLUTION

Accepted Solutions
by sampo9
Explorer
Solution

Re: Issues with 4G sending and recieving Videos/Pics

Hi,

 

I followed a suggestion on another post to change my Content Lock to Strict then back to Off. This seemed to have resovled the issue.

 

 

3 REPLIES 3
by
EE Community Support Team

Re: Issues with 4G sending and recieving Videos/Pics

Hi @sampo9.

 

Welcome to the community.

 

What phone are you using?

 

Have you been able to send them over 4G in the past?

 

Is it one location or everywhere you go?

 

Jon

by sampo9
Explorer
Solution

Re: Issues with 4G sending and recieving Videos/Pics

Hi,

 

I followed a suggestion on another post to change my Content Lock to Strict then back to Off. This seemed to have resovled the issue.

 

 

by
EE Community Support Team

Re: Issues with 4G sending and recieving Videos/Pics

That's great @sampo9!

 

Thanks for letting us know 🙂

 

Jon

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