by OSAD Investigator
Investigator

Is there another issue with customer service? Cannot connect via phone.

I have a replacement phone and the sim isnt working. Can somebody please assist. I keep trying customer services and it cuts off saying "we are aware of the problem".

1 REPLY 1
by
EE Community Support Team

Re: Is there another issue with customer service? Cannot connect via phone.

Hi @OSAD

 

Welcome to the community.

 

We're not aware of any issues with the customer service lines.

 

Did you have a replacement SIM card with the replacement phone too? Or are you using the old SIM card?

 

Look forward to hearing from you.

 

Chris

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