by jackkellett
New Member

Is it possible to keep my pack boosts when getting a new phone?

Getting a Iphone 5c on wednesday but was wondering if it is possible to keep my pack boosts as i noticed my ee sim at the moment isn't a multi sim so won't be able to keep that so will need a new sim so just wondered how i do?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Is it possible to keep my pack boosts when getting a new phone?

@jackkellett   Yes you can keep your boosts  just go to a store and request a new Sim card.   The Store will start the migration progress of your number to this new Sim card your Sim card is your account not the device.  

1 REPLY 1
by Grand Master
Grand Master
Solution

Re: Is it possible to keep my pack boosts when getting a new phone?

@jackkellett   Yes you can keep your boosts  just go to a store and request a new Sim card.   The Store will start the migration progress of your number to this new Sim card your Sim card is your account not the device.  

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions