by Bluepeg548 Investigator
Investigator

Internet connection

Hi...I can't connect to the internet away from home. I have a samsung galaxy A5 2017 on EE. I'm fine at home via Wi-Fi or any other Wi-Fi. Just wondering if anyone has settings I can check with mine. Thanks 

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Internet connection

Hello.

Please try to reset your Internet settings. click here Internet - EE Setup,

Find your phone model and send Internet settings on your phone install them,

hopefully it will work for you,

Thanks 

7 REPLIES 7
by Ace Contributor
Ace Contributor
Solution

Re: Internet connection

Hello.

Please try to reset your Internet settings. click here Internet - EE Setup,

Find your phone model and send Internet settings on your phone install them,

hopefully it will work for you,

Thanks 

by Bluepeg548 Investigator
Investigator

Re: Internet connection

Thank you. I will try that and let you know 😊

by Ace Contributor
Ace Contributor

Re: Internet connection

Hi, @Bluepeg548

Hopefully it work for you,

cheers 

by Bluepeg548 Investigator
Investigator

Re: Internet connection

Thank you Tahirmian, normal service is resumed! Thank you so much for replying. 😊 Ann-Marie 

by Ace Contributor
Ace Contributor

Re: Internet connection

You are most welcome,

 

by
EE Community Support Team

Re: Internet connection

Hi @Bluepeg548

 

Welcome to the EE Community.

 

I'm delighted to see that @tahirmian was able to help you get your internet connected. 🙂

 

I hope to see you around here again soon.

 

Chris 🙂

by Bluepeg548 Investigator
Investigator

Re: Internet connection

Thank you. I was confident I would find the answer I  here 👍

Ann-Marie 

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