by Jon08
Explorer

Im trying to put a charge for an app onto my bill and it wont let me

 
1 SOLUTION

Accepted Solutions
by
EE Community Team
Solution

Re: Im trying to put a charge for an app onto my bill and it wont let me

Hi @Jon08,

 

Welcome to the community 🙂

 

Are you getting an error message when you try to complete the charge to mobile?

 

Do you have a spend cap on your account that would stop your bill exceeding a set amount?

 

Have you checked that the seller supports this? Not everything can be paid in this way.

 

 

Alex 🙂

 

 

4 REPLIES 4
by Jon08
Explorer

Im trying to put a charge for an app onto my bill and it wont let me

Why will it not let me buy apps put on my bill 

by Grand Master
Grand Master

Re: Im trying to put a charge for an app onto my bill and it wont let me

Hi @Jon08 

 

Try using another form of payment. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Team
Solution

Re: Im trying to put a charge for an app onto my bill and it wont let me

Hi @Jon08,

 

Welcome to the community 🙂

 

Are you getting an error message when you try to complete the charge to mobile?

 

Do you have a spend cap on your account that would stop your bill exceeding a set amount?

 

Have you checked that the seller supports this? Not everything can be paid in this way.

 

 

Alex 🙂

 

 

by Grand Master
Grand Master

Re: Im trying to put a charge for an app onto my bill and it wont let me

Try texting UNBAR to 150.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.