10-09-2019 07:43 PM
I received the following text message this morning from 1024:
"From EE: You've used up your data, buy more for as little as £2.99. Your data allowance will refresh on 13.09. Click here to buy http://add-on.ee.co.uk/text "
I just checked my data on MyEE and I still have 1Gb left but what is concerning is that it does end on 13.09 as per the text.
Either this is (a) a spam text or (b) a **bleep** up on EE's part or (c) a deliberate ploy from EE to make me buy extra data when I don't need it.
10-09-2019 08:30 PM
@notj9 It’s item B. And Whether you decide to purchase more data is down to you at the end of the day. EE give you the option and your not forced to purchase anything.
10-09-2019 08:39 PM
Many thanks. My concern is that whilst I did check my usage first, others would prob just click the link and spend money without needing it. Can we get someone in EE to investigate what has gone wrong and fix it so others are not affected. Cheers
11-09-2019 08:44 AM
Good Morning @notj9.
Welcome to the EE Community.
Thanks for flagging this with us, I will be sure keep an eye on this.
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