by Tasleem Investigator
Investigator

I wanted to use my data as a hotspot but its not working

I have 16 gb of data left and i wanted to use as a hotspot. But its not working. 

9 REPLIES 9
by Grand Master
Grand Master

Re: I wanted to use my data as a hotspot but its not working

@Tasleem  It should do.  Are you putting the correct passcode on the other device to connect to it ?  

by Tasleem Investigator
Investigator

Re: I wanted to use my data as a hotspot but its not working

Yes. The password is correct. I hve tried on different phones amd its not connecting

by Grand Master
Grand Master

Re: I wanted to use my data as a hotspot but its not working

Hi @Tasleem 

 

What device are you using? 

 

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: I wanted to use my data as a hotspot but its not working

Good Morning @Tasleem.

 

Welcome to the EE Community 🙂

 

In addition to @Northerner's question, do you have a good signal where you're trying to use it?

 

Jon

by Tasleem Investigator
Investigator

Re: I wanted to use my data as a hotspot but its not working

Im using a samsung s9. And i do have service for my self to use on the phone. And i have been connecting to other devices previously.  But i can't seem to connect anymore

by Grand Master
Grand Master

Re: I wanted to use my data as a hotspot but its not working

Hi @Tasleem 

 

Try restarting your device. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: I wanted to use my data as a hotspot but its not working

Hi @Tasleem,

 

Did the restart help?

 

Thanks

 

James

Highlighted
by Tasleem Investigator
Investigator

Re: I wanted to use my data as a hotspot but its not working

No. The restart didnt affect it.. but its working now. I think it was a bluetooth issue. Although i have only tried it on one device. I need to try it on the i phone now
by
EE Community Support Team

Re: I wanted to use my data as a hotspot but its not working

Thanks for the update @Tasleem 🙂

 

Let us know if you have any further problems.

 

James

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