by Tricky1
Visitor

I’ve got my new Apple Watch delivered today but can’t access mobile data

New Apple Watch deliberated today. Got it on a data plan, however, it won’t let me access this. 

Also have a 100gb iPhone data bundle, which I also can’t tap in to?

is it something obvious or a known issue?

its a Nike Watch 3 

thanks 

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: I’ve got my new Apple Watch delivered today but can’t access mobile data

Hi @Tricky1, welcome to the community!

 

Have you tried following the pairing guide? Does it fail at some point and give an error code? If you can let us know what happens then I'm sure someone can assist.

 

 

by
EE Community Support Team

Re: I’ve got my new Apple Watch delivered today but can’t access mobile data

Good morning and welcome to community 🙂

 

Thanks for helping with this @chistery and that's a fantastic support article to show @Tricky1 

 

Let us know how you get on and I hope you manage to sort this out, so you can enjoy Apple watch series 3 (GPS + 4G).

 

Thanks

 

Richard

 

🙂

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