by nelebanacon Investigator
Investigator

I top up last night and my app says I still need to top up

I have done my top up and my app says I still need to top up

5 REPLIES 5
by Ace Contributor
Ace Contributor

Re: I top up last night and my app says I still need to top up

HI @nelebanacon

Please text AL to 150 or BALANCE to 150 to check what response you get in reply sometime app take time to update. 

Thanks 

by nelebanacon Investigator
Investigator

Re: I top up last night and my app says I still need to top up

Hi Tahirmian

 

It was so helpful, I do think you are right and my app hasn't been updated yet, I will wait a little bit more and see what happens then, kind regards, 

 

nelebanacon

by
EE Employee

Re: I top up last night and my app says I still need to top up

Hi @nelebanacon and welcome to the community.

 

Please let us know how you get on.

 

Many thanks,

 

Lee

by nelebanacon Investigator
Investigator

Re: I top up last night and my app says I still need to top up

Hi everyone, I needed to wait until the app was updated, many thanks.

by
EE Community Support Team

Re: I top up last night and my app says I still need to top up

No problem @nelebanacon

 

Come back to the community anytime 🙂

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