18-12-2017 01:01 PM
As a hire company one of my clients has lost a nighthawk M1 gigabit LTE mobile router. How can I replace this. I will pay the price for the mobile router but need to replace it so that my client can continue to use EE Mobile Data.
Currently i have been told I cannot replace the lost router even if we pay for it.
18-12-2017 01:13 PM
@Getsethire if EE only sell these with a contract then you’ll not be able to purchase one, if/when EE allow these to be purchased on a payg plan then you’ll can purchase one that way but at the moment this is not an option as these are contract only.
18-12-2017 01:21 PM
This seems crazy, I will purchase a new mobile router, but currently I have no way of accessing EE mobile data as I do not have the LTE mobile router.
I have noted that some people buy the router for £149 from a shop on a 30 day contract and then cancel after 30days. Why cant I buy the router on a similar cost?
Alternatively is there anyway of tracking the mobile router that is lost?
18-12-2017 01:55 PM
If you can buy them in EE stores as you are suggesting then just buy one.
EE online only sell these items on contract at the moment.
18-12-2017 02:00 PM
You could buy any of the MBB routers listed as PAYG on https://shop.ee.co.uk/dongles/pay-as-you-go-mobile-broadband/gallery?search=%3Abest-sellers# as a replacement.
18-12-2017 02:08 PM
Those don't look as cool and cannot access EE best network speed/Ethernet.
18-12-2017 02:09 PM - edited 18-12-2017 02:10 PM
18-12-2017 02:48 PM
@Northerner: The white 4GEE Router does Ethernet.
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