by Citric
Visitor

I need proof of blacklisting.

Hi there, I am currently going through an insurance company for a stolen phone and I need proof that the phone has been blacklisted by EE. I am not sure how to go about getting this information.

2 REPLIES 2
by Profile closed
Not applicable

Re: I need proof of blacklisting.

Hello @Citric the only people with access to this information are customer service on 150 from an EE phone or 07953 966 250 from any other. If you are a personal pay monthly customer on an EE plan you can also login to MYEE online and click the popup box when available to speak to live chat. 🙂
by Grand Master
Grand Master

Re: I need proof of blacklisting.

Hi, 

 

Your insurers should be able to tell you this. 

 

Also you don't really need this as its a barrier to them setting your claim. Just mention this to them and you want to complain to the FOS, your claim will soon be settled. 

 

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

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