07-04-2017 03:50 PM
Hi and welcome to the Community @KarlAshleyStree
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and ring using format of 00447*********
Please may I know which country you are in?
07-04-2017 03:55 PM
Thanks for the response.
I am in Budapest, I've done a manual search and its coming up with Telekom HU, Telenor HU and Vodafone HU
07-04-2017 04:11 PM
I have tried calling you but it fails because i have no network.
I have just check my settings and I'm not set up for Roaming!!
I tried to change it but it says it cannot do it automatically!
Can you please do it for me?
07-04-2017 04:15 PM - edited 07-04-2017 04:21 PM
As the suggestions have not worked, please pop to the live chat link.
This can be found in your Private Messages.
Our customer service team will be able to assist with your issue.
The link will be active from now till 8pm (UK TIME).
Let me know how you get on.
07-04-2017 04:24 PM
Do i just wait untill someone is free?
At the moment all the link says is
"Want to chat?
Thanks for contacting us on our social channels. If it’s within our opening hours and an agent is available, you can begin a chat. Our opening hours are 8am start, and 9pm finish, 7 days per week"
And nothing else
07-04-2017 06:08 PM
I have been waiting for something to appear in this blank bar for well over an hour and nothing has changed!
I am in a foreign country with a phone with no use! I need help!
I have used EE chat several times before and never have I waiting this long…
07-04-2017 06:15 PM
by max1486 Tuesday