by Billynosignal Investigator
Investigator

I have no signal

Hi all. 

I have a new handset . A redmi note 4. 

I'm struggling to get a signal in my area . 

The handset has a multitude of network type options . I'd like it to switch to GSM if necessary to at least keep the phone running. 

The options I can set are LTE or LTE CDMA scdma wcdma GSM umts td-scdma global etc etc and these can be all together as one or seperate . 

Can anyone confirm what I should have the phone set on??? 

I'm really struggling to get any bars of signal on EE. 

Should it be LTE/CDMA  or what?????

Thanks all 

 

5 REPLIES 5
by Grand Master
Grand Master

Re: I have no signal

@Billynosignal  If you’ve selected everything and you still get no network is the SIM card activated ?  This can take up to 24 hours to activate.  You also have to have the SIM card in sim 1 slot.  

by Billynosignal Investigator
Investigator

Re: I have no signal

No, it does work but the signal is weak. 

I want to make sure in the phones settings that I am on the correct things ie

CDMA umts LTE wcdma  etc so they automatically switch if the signal goes. 

There are lots of them in the menu.

It says set preferred network type.......and then lists loads of the above. 

I want to know which EE use.

 

 

 

by
EE Employee

Re: I have no signal

Hi and welcome to the community @Billynosignal

 

Please have the device set as LTE as this should work for you.

 

Many thanks,

 

Lee

by Billynosignal Investigator
Investigator

Re: I have no signal

If I do that and just choose LTE,  the signal is really low or no bars at all . Won't it switch to GSM ? Isn't that covered everywhere for basic service?

 

I always had full signal everywhere with O2 and Vodafone .

 

EE just isn't working 

by
EE Employee

Re: I have no signal

Hi @Billynosignal 

 

If you select LTE it still should switch over to best coverage it can get in the area you are in.

 

Many thanks,

 

Lee

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