by Hardygirl
Explorer

I have an s9 and can't access my mobile data when not on WiFi 90% of the time..

 Anyone having problems with s9 connecting to internet when mobile data available

3 REPLIES 3
by Grand Master
Grand Master

Re: I have an s9 and can't access my mobile data when not on WiFi 90% of the ti

Hi @Hardygirl

 

  • Is mobile data active on your device?
  • Are you in credit and have data available?
  • Have you tried downloading your phone settings?

 

Thanks

 

 




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by Hardygirl
Explorer

Re: I have an s9 and can't access my mobile data when not on WiFi 90% of the ti

Turned contents setting to off and it worked. Thank you all

by
EE Community Support Team

Re: I have an s9 and can't access my mobile data when not on WiFi 90% of the ti

Thanks for letting us know it's all working @Hardygirl 🙂

 

I hope to see you back in the community again soon!

 

Jon

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