by Sammpatters87 Investigator
Investigator

I have already added extra data, it now won’t allow me to add anymore?

I have added more data through my EE app, I wanted to add some more as I only have 5gb left but the option has now gone from the app, any ideas how I can get more data? Thanks

7 REPLIES 7
by Grand Master
Grand Master

Re: I have already added extra data, it now won’t allow me to add anymore?

@Sammpatters87  You have 5GB of data why purchase more if you don’t need it at the moment.  

by Sammpatters87 Investigator
Investigator

Re: I have already added extra data, it now won’t allow me to add anymore?

Because I am about to watch a programme that I know will use it and just wanted to be able to relax while watching and not thinking Is it going to run out soon 

by Grand Master
Grand Master

Re: I have already added extra data, it now won’t allow me to add anymore?

by
EE Community Support Team

Re: I have already added extra data, it now won’t allow me to add anymore?

Good Morning @Sammpatters87.

 

Welcome back to the community.

 

Did the page that @Chris_B provided help you with your data query?

 

Chris

 

 

 

 

by Sammpatters87 Investigator
Investigator

Re: I have already added extra data, it now won’t allow me to add anymore?

Yes he did, thank you to you both 

by
EE Community Support Team

Re: I have already added extra data, it now won’t allow me to add anymore?

I'm glad you're all sorted and could watch your programme @Sammpatters87 🙂

 

Feel free to come back to the community any time. 

 

James

by Sammpatters87 Investigator
Investigator

Re: I have already added extra data, it now won’t allow me to add anymore?

Thank you James

Sent from my iPhone

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