by 3sim
New Member

I have a 3 sim shared data plan but one of my sims doesn’t have data

I have a 3 sim data sharer plan but one of the sims keeps losing data

2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: I have a 3 sim shared data plan but one of my sims doesn’t have data

Hello @3sim ,

 

Welcome to the community,

 

You say you have a 3 sim data plan but one of the sims does not have data. Do you actually mean you have 3 SIM cards or they are 3 SIM cards? If the latter, you will have to speak to 3.

 

If it is that you have 3 SIM cards with EE that should all have data, then it may be that one of them is faulty, need more information in order to help you.

by
EE Community Support Team

Re: I have a 3 sim shared data plan but one of my sims doesn’t have data

Hi @3sim,

 

Welcome to the EE Community. 🙂

 

Is the SIM that loses data in a different location?

 

If so, does the Network Status Checker show any problems in the area?

 

Thanks

 

James

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