by Vijaysahdev101
New Member

I have 4g on my iPad bu5 it is not working

I have a 4g iPad and the 4g sign is showing but I am unable to use the internet or access my emails 

2 REPLIES 2
by Grand Master
Grand Master

Re: I have 4g on my iPad bu5 it is not working

Hi,

 

Is your data active? 

 

If PAYG are you in credit?

 

Thanks




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by
EE Community Support Team

Re: I have 4g on my iPad bu5 it is not working

Hello there @Vijaysahdev101

 

Welcome to the community.

 

Are you with us on pay as you go or pay monthly?

 

What happens when you try and access the internet?

 

Speak soon, Leanne 🙂

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