by chrissflynn
New Member

I have 20mb of data remaining but I cannot gift as it says 'not enough data?

any ideas why I cannot do this? never been an issue previously 

2 REPLIES 2
by Grand Master
Grand Master

Re: I have 20mb of data remaining but I cannot gift as it says 'not enough data?

@chrissflynn   20Mb of data is not enough to gift as you can only gift 500Mg minimum and you have to have 500Mg left on your account after gifting data.    So you need a minimum of 1Gb of data in order to gift. 

by
EE Community Support Team

Re: I have 20mb of data remaining but I cannot gift as it says 'not enough data?

Afternoon @chrissflynn

 

Welcome to the community.

 

As @Chris_B has advised, you need at least 500MB on your account to gift your data.

 

If everyone’s out of data, get a data add-on in My EE (online or in the app).

 

Thanks 🙂

 

Leanne.

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