04-07-2019 10:24 PM
I have plenty of data and can get on to everything on my phone Google gmail basically all apps except social media apps it keeps saying check internet connection but I know I have internet I have even tried to do it through Google but it saying can't load page check your internet connection please help
04-07-2019 10:31 PM
Has this issue just started to happen, as I know Facebook, Instagram were having issues yesterday.
04-07-2019 10:38 PM
No it's been like it for a few days I have tried everything like checking data restrictions putting it on flight mode and back soft rest resting app prefreces uninstalling and reinstalling I brought a new phone and registered my new account by the next day I was unable to get on my facebook and messenger it's just says no internet connection or Wi-Fi check setting reload or details but it was fine the first day I don't unstand and puzzled
04-07-2019 10:45 PM
I've just unmarked it as the solution. You may have inadvertently clicked on "mark as solution" 🙂
04-07-2019 10:48 PM
I have checked out the YouTube channel that the link took me to but that had nothing to do with fixing my problem 😣
04-07-2019 11:06 PM - edited 04-07-2019 11:08 PM
Media users worldwide are experiencing issues with some features of WhatsApp, Facebook and Instagram. Read it in all the newspapers.
Facebook is working to resolve this as soon as possible.
05-07-2019 07:59 AM
Hi there @ludlowkerryanne.
Is this the only app your having problems with?
Are you on the latest version of the app?
As previously advised if Facebook are having problems this could be the reason behind you not being able to log in.
05-07-2019 07:19 PM
Yes these and Instagram and still having problems despite trying updated data restrictions factory rest aroplane mode on and back off I still can't get into my facebook I'm stuck on this one
06-07-2019 07:49 AM
Have you tried logging in on another device?
Alternatively, I would recommend awaiting Facebook to confirm the issue is fixed.
07-07-2019 09:55 PM
08-07-2019 07:31 AM
@ludlowkerryanne Can you access these via WiFi ?
08-07-2019 07:48 AM
Good Morning @ludlowkerryanne.
What phone are you using?
Have you tried logging into Facebook on a different device?
08-07-2019 07:10 PM
09-07-2019 07:40 AM
by max1486 Tuesday