by Amy00006 Investigator
Investigator

I cant use data in UK

Hello i bought a prepaid sim card in the airport. Phone call and the texting working well. But my phone doesnt find any of LTE or 3G or 4G connection. So i cant use any data(the sim card includes 13G data). Please help me. My phone is unlocked galaxy 8+, USA.

1 SOLUTION

Accepted Solutions
by Amy00006 Investigator
Investigator
Solution

Re: I cant use data in UK

Thanks . I solve this problem by googling. I registered new APN by manual.

View solution in original post

5 REPLIES 5
by Grand Master
Grand Master

Re: I cant use data in UK

Hi @Amy00006 

 

Have you made sure roaming is activated on your phone? Is mobile data activate?

 

Thanks




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by Amy00006 Investigator
Investigator

Re: I cant use data in UK

Yeah, but still not working. So now i using my original sim card by roaming service.(*huge expensive)

by
EE Community Support Team

Re: I cant use data in UK

Hi there @Amy00006

 

Thanks for coming to the community,

 

Are you roaming in America at the moment?

 

Can you make calls and send texts?

 

Do you get an error message when you try and connect to Safari or any apps?

 

Leanne 🙂

by Amy00006 Investigator
Investigator
Solution

Re: I cant use data in UK

Thanks . I solve this problem by googling. I registered new APN by manual.

View solution in original post

by
EE Community Support Team

Re: I cant use data in UK

Hi @Amy00006

 

Thanks for coming back and letting us know 🙂

 

Have an amazing time.

 

Leanne.

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