by Vixster
Explorer

I cant seem to gift dataI have enough and its a linked phone.

I cant gift my

sone data. I have enough data and he is linked to the account. The giftdata seems to be missing

7 REPLIES 7
by mikeywatty
New Member

Re: How do I gift data as it’s not letting me gift data on the app

I have the same issue, I've been able to gift over the last year no bother to one of my shared plan numbers however not today. I called them and they admitted there is a problem and added data for me manually.

 

Hopefully will be fixed tomorrow

by Vixster
Explorer

Is the data gift service not working ?

Cant give my son data today for no apparent reason

by shazkemp
Visitor

Since recent update I can no longer gift data. Please help

 
by Grand Master
Grand Master

Re: Is the data gift service not working ?

@Vixster@shazkemp@mikeywatty, @fav9495  : It seems not. There's a lotta this about. You could report it to EE.

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by Paulak
Visitor

Re: I cant seem to gift dataI have enough and its a linked phone.

I've noticed for the past 2 days that my data gifting option is missing on the app glad it's not just me... I'll call EE tomorrow 

by fav9495
Visitor

why cant I gift data anymore?

Hi, I have been sharing data , with no problems for last few months using the EE app. But now it wont let me do it. I've got 60GB , but its saying ,all the accounts are below 500mb. Please help

by
EE Community Support Team

Re: How do I gift data as it’s not letting me gift data on the app

Good Morning All, 

 

If the option is now unavailable please give our technical care team a call. The team will be able to investigate this further. 

 

It would be great if you could keep us updated within this thread. 

 

Thanks,

 

Katie 🙂

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