by Carriess
Explorer

I cannot use my data on an iPhone 7

I just topped up for a £15 pack this morning, and I can text or call normally. I have reset my network but it did nothing.

2 REPLIES 2
by Grand Master
Grand Master

Re: I cannot use my data on an iPhone 7

@Carriess  Is mobile data switched on on the device?  Have you allowed the apps to use cellular data? 

by
EE Community Support Team

Re: I cannot use my data on an iPhone 7

Hello there @Carriess

 

Thanks for coming to the community.

 

What happens when you try and use the internet?

 

Also what device are you using?

 

Hope to hear back from you soon 🙂

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