by Sarahdeegs90
Explorer

I can’t use my apps without WiFi. I have 43gb left of data ??

Hi. I have 43gb of data and I can not use apps without WiFi still ?? 

4 REPLIES 4
by Profile closed
Not applicable

Re: I can’t use my apps without WiFi. I have 43gb left of data ??

Hi @Sarahdeegs90 

 

Are you having any problems accessing social media apps like WhatsApp, Facebook, Instagram, Snapchat or any others ?

 

Thanks

 

BustaCrabb 🦀

by Sarahdeegs90
Explorer

Re: I can’t use my apps without WiFi. I have 43gb left of data ??

Hi, yeah I can’t use any social media 

by Profile closed
Not applicable

Re: I can’t use my apps without WiFi. I have 43gb left of data ??

Hi @Sarahdeegs90 

 

In that case I think I know what it is!

 

Can you go to your online EE account and switch your content lock to STRICT and then reboot your device, once done, go back to your content lock and switch it OFF!

this should fix any or all of the issues you are having! 🤗

 

Would you do this for me please! 🤗

 

And let me know if this works!

 

Cheers 👍

 

BustaCrabb 🦀

by Profile closed
Not applicable

Re: I can’t use my apps without WiFi. I have 43gb left of data ??

Hi @Sarahdeegs90 

 

 

Is everything working and are you, able to access social media?

 

Cheers 👍

 

BustaCrabb 🦀

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