by jmeakin81 Contributor
Contributor

I can’t send snapchats on 4g or receive pictures on WhatsApp

 
1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: I can’t send snapchats on 4g or receive pictures on WhatsApp

@jmeakin81 Could it be your Switching Content Lock OFF or ON ? It is switched on on new & upgraded contracts & seems to affect social sites. Try switching it to STRICT, reboot your device and then switching it to OFF.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
5 REPLIES 5
by Grand Master
Grand Master
Solution

Re: I can’t send snapchats on 4g or receive pictures on WhatsApp

@jmeakin81 Could it be your Switching Content Lock OFF or ON ? It is switched on on new & upgraded contracts & seems to affect social sites. Try switching it to STRICT, reboot your device and then switching it to OFF.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by jmeakin81 Contributor
Contributor

Re: I can’t send snapchats on 4g or receive pictures on WhatsApp

Thank you for this, it worked.  Good to be able to access everything out and about again. Thank you 

by
EE Community Support Team

Re: I can’t send snapchats on 4g or receive pictures on WhatsApp

Glad you got the help you needed on the community @jmeakin81

 

Have a lovely weekend 🙂

by Profile closed
Not applicable

Re: I can’t send snapchats on 4g or receive pictures on WhatsApp

Hi @XRaySpeX 

Nice one 😉 !

Now we can tackle this content issue head-on!

🤗

 

Cheers

 

BustaCrabb

by Grand Master
Grand Master

Re: I can’t send snapchats on 4g or receive pictures on WhatsApp

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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