by elizah12
Visitor

I can’t connect to cellular data in Ho Chi Minh city?

I’ve recidved text messages offering me the chance to buy data but whenever I try it says there’s a technical error and I can’t connect? 

1 REPLY 1
by
EE Community Support Team

Re: I can’t connect to cellular data in Ho Chi Minh city?

Hi @elizah12

 

Welcome to the community, I hope you're having a lovely time in Vietnam. 🙂

 

Please try the steps below:-

 

Try re-booting your device

 

Try turning 4G off in ‘settings’

 

Perform a manual network search and try a different Vietnamese operator:-

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Please let me know if any of that works.

 

Chris

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