by brianedwards
Explorer

I am on holiday in France and I can’t use my phone, it says, no service !

 
4 REPLIES 4
by Grand Master
Grand Master

Re: I am on holiday in France and I can’t use my phone, it says, no service !

Hi @brianedwards 

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: I am on holiday in France and I can’t use my phone, it says, no service !

Hello @brianedwards

 

Thanks for coming here 🙂

 

If you can try the steps @Northerner has provided and let us know how you get on after doing this?

 

Hope you are having a great time.

 

Leanne 🙂

by brianedwards
Explorer

Re: I am on holiday in France and I can’t use my phone, it says, no service !

Sorted. I did the usual, switched the phone off and then back on. Now showing I am on SFR.

Sent from my iPad
by
EE Community Support Team

Re: I am on holiday in France and I can’t use my phone, it says, no service !

Great @brianedwards

 

Thanks for coming here and letting us know 🙂

 

Have a great time in France.

 

Leanne.

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