by PP1231
Explorer

How to use data in France

Can I use my data in France with my current data pack, or do I need to buy add-ons? Is the step just text roaming to 150? And when I come back to the UK what should I do then?

1 SOLUTION

Accepted Solutions
Highlighted
by Grand Master
Grand Master
Solution

Re: How to use data in France

Yes, it is part of EU. You may use your usual allowances there with up to 15 GB data per billing month if you have more.

 

Are you on contract or PAYG? If PAYG, you don't text ROAMING to 150; PAYG is auto enabled for roaming..

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

5 REPLIES 5
Highlighted
by Grand Master
Grand Master
Solution

Re: How to use data in France

Yes, it is part of EU. You may use your usual allowances there with up to 15 GB data per billing month if you have more.

 

Are you on contract or PAYG? If PAYG, you don't text ROAMING to 150; PAYG is auto enabled for roaming..

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

by
EE Community Support Team

Re: How to use data in France

Morning @PP1231

 

Welcome to the community.

 

I can see you have had some great advice from @XRaySpeX

 

If you do have a pay monthly account, make sure you are set up to use your phone in France.

 

To do this log into your My EE account online go to Menu > Manage Device > Roaming Abroad and also Call Abroad and Premium rate> They will show as ticked if roaming and calling abroad is activated.

 

You won't need to do anything when you get back to the UK 🙂

 

Hope you have an amazing time.

 

Leanne.

by PP1231
Explorer

Re: How to use data in France

Thank you. I use PAYG, so I don't need to do anything, right? both texting and setting up my phone.

by Grand Master
Grand Master

Re: How to use data in France

That's right!

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: How to use data in France

Hello @PP1231

 

You don't need to do anything to set up roaming, you will need to make sure you use your SIM in the UK before going abroad to make a call or send a text. 🙂

 

If you don't pick up a network when you arrive, you can manually connect to a network as below;

 

  • iPhone – Settings > Mobile Data > Network Selection > Turn off Automatic
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Have a great time in France 🙂

 

Leanne.

 

 

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