13-08-2019 07:45 AM
@Sham2 Both devices have to be on the same account to gift data. If you both have your own accounts this is not possible. You could take ownership of her account by having her account/device moved on your account and you’ll be responsible for all bills, you’ll then be able to gift data. To do this you’ll need to call customer services with you both present and request that you move her device on to your account.
13-08-2019 09:42 AM
Thanks for posting on the community 🙂
Are you both on the same pay monthly account?
If you are, can you follow the below steps;
Let us know if you have any questions 🙂
by max1486 Tuesday