16-03-2019 12:06 PM
Hi, I have a SIM card with a 4G data plan of 20Gb. This SIM card is installed on a router in a buoy in the sea north of Scotland. I use the 4G network to transmit telemetry data. This month I have exhausted the 20Gb and I need to expand 10Gb more. When I try to do it through my account I get the error website:
I am sure that the router is connected to the EE network beacuse it have been connected the last 8 months. I am trying to buy more data from my company's office in Spain.
Is there any solution to buy data without having to have physically the SIM?
I would be grateful for any help.
16-03-2019 12:21 PM
That link has to be accessed from the SIM wanting to buy data. If MyEE from somewhere else ends up there when you ask it for a data add-on, I can't see you are able to do it.
16-03-2019 12:58 PM
Thanks XRaySpeX, but I hope there is an exceptional solution for this type of case.
by Maisie2 yesterday