02-09-2019 01:32 PM
You cannot downgrade your data plan, only upgrade it.
02-09-2019 03:42 PM
Thanks for coming to the community 🙂
Are you still in contract with us?
If so, your data allowance must be the same or higher than your current plan.
If you have previously increased your plan and would now like to move back down to your original plan, give us a call on 150.
Full details can be found on our EE Pay Monthly plans: How do I change mine?
by max1486 Tuesday