by CathO
Visitor

How do I share my data?

I have 2 iPhones on my account, mine & my sons... I have 5GB data shared & my son has 2GB 

how  do I share my data on his phone?

he always had to have add on for data before end of month & I always have around 3GB left

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: How do I share my data?

@CathO   This is not possible as you have 2 devices with there own allowances on your account.  If you call customer services you might be able to add your sons device to your allowance but you will then share the 5Gb from your allowance.  It is also not possible to set a limit on what device uses a set amount of data. 

3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: How do I share my data?

@CathO   This is not possible as you have 2 devices with there own allowances on your account.  If you call customer services you might be able to add your sons device to your allowance but you will then share the 5Gb from your allowance.  It is also not possible to set a limit on what device uses a set amount of data. 

by Chrissydav
Explorer

Re: How do I share my data?

I was told on 2 occasions this is possible. By 2 people at EE. Once when adding on a phone and today when I spoke to them but was told I'd have to do it online. 

by
EE Community Support Team

Re: How do I share my data?

Hi @Chrissydav

 

Thanks for joining and becoming a part of community 🙂

 

I can see that you are already in conversation here regarding this.

 

I hope the information given to you by other guys has helped you there.

 

Cheers

 

Richard

 

🙂

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