by bird-martin2 Investigator
Investigator

How do I play my Skygo without wifi?

I have got shared data between my phone and tablet. I can play my Skygo on my phone with or without wifi but can only play it on my tablet with wifi. I have a 3G and 4G ready Samsung Galaxy Tab S2 so why can I not play it using my data?

4 REPLIES 4
by Grand Master
Grand Master

Re: How do I play my Skygo without wifi?

Hi, 

 

Firstly it depends on which sky bundle you have as you might have reached the maximum number of devices. You can check this under your sky account settings. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by bird-martin2 Investigator
Investigator

Re: How do I play my Skygo without wifi?

I have 2 devices on it that's all. It's what I am allowed.


Sent from Samsung tablet.
by Grand Master
Grand Master

Re: How do I play my Skygo without wifi?

Hi, 

 

If you have both devices registered then it should work on your tablet as long as you are logged in, you have disabled wifi, you revive a signal and your account is I  credit. 

 

Thanks 

 

 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee

Re: How do I play my Skygo without wifi?

Hi @bird-martin2 and welcome to the Community.

 

What error message do you get when trying to play on your tablet?

 

Are you able use data normally on your tablet?

 

Many thanks,

 

Lee

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