by Beavers88
New Member

How do I cancel extra data

Pretty straight forward. There doesn't seem to be an option to cancel additional data which is due to renew tomorrow

2 REPLIES 2
by Grand Master
Grand Master

Re: How do I cancel extra data

Hi @Beavers88 

 

Have you tried looking in the app?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: How do I cancel extra data


Morning @Beavers88

 

Welcome to the community 🙂

 

You can cancel the recurring data add-on by text, if you text STOP 1GB ADD-ON or STOP 2GB ADD-ON to 150, if you have purchased a higher data add-on just add the GB amount you would like to remove.

 

Let me know if you have any questions 🙂

 

Leanne.

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