by JennyFBSC
Explorer

How did use up my data on thing?

I had a text message saying that I've used up 80% on my data!

When I am using it to save my number on my phone.

I am adult with special needs who needs to internet.

They said that I have got 32gb of internet for the thing what I bought from ee my carphone warehouse.

 

3 REPLIES 3
by JennyFBSC
Explorer

Re: How did use up my data on thing?

I meant save up my data on my phone.

It's not on! They use refund my parents with their money back because I need to use it for personal reasoning! 

I have a person who has special needs who I need it the most of all.

I am well not happy with it.

by Grand Master
Grand Master

Re: How did use up my data on thing?

Configure your phone to:

  • Only do Software Update over WiFi.
  • Restrict background data.

to save using unnecessary data.

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: How did use up my data on thing?

Hi @JennyFBSC,

 

Welcome to the EE Community.

 

When did you first get your mobile WiFi?

 

Some things, such as streaming video can use your data quicker than browsing web pages.

 

Find out more in our data usage guide.

 

Thanks

 

James

 

 

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